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How AI and social media can improve customer service and reduce cost

Автор: | 23.06.2018

Dan Patterson asked Joshua March, CEO and founder of Conversocial, how AI and social media can improve customer service and reduce cost. Patterson: Artificial intelligence and machine learning are changing a number of industries, not to mention social media. Of course social media, but social media along with customer service for TechRepublic. Josh, how is… Читать далее »

How Beam Suntory is taking bourbon high tech

Автор: | 23.06.2018

Kentucky is famous for fried chicken, tobacco and thoroughbreds, and it produces about 95% of the world’s bourbon. While this amber liquid is steeped in tradition, one manufacturer is learning a few new high-tech tricks. At Beam Suntory, the key is using digital manufacturing from Rockwell Automation and Cisco to change its business models, improve… Читать далее »

Assessing the hyperscale squeeze on G-Cloud’s SMEs

Автор: | 23.06.2018

The latest government spend data suggests public sector IT buyers are increasingly using G-Cloud to procure services from the hyperscale cloud community, prompting concerns about the impact this might have on the SME-friendly framework Share this item with your network: Since its launch in March 2012, the G-Cloud procurement framework has found itself lauded by… Читать далее »

New security features coming to your Google account

Автор: | 23.06.2018

On Thursday, Google announced a number of new security features that will strengthen data privacy for Account users, according to a blog post. The improved Google Account features will include a better search bar function, a support section, and a Data & Personalization tab. The Google Account update also includes visual changes to better comply… Читать далее »

Surge in number of women in IT contracting roles

Автор: | 23.06.2018

Emea Content Editor, Computer Weekly The number of women working as IT contractors jumped by nearly 25% in 2017. Research of Office for National Statistics (ONS) figures by Nixon Williams, which provides accountancy services to contractors, revealed that there were 20,648 female contractors in 2017, compared with 16,568 in 2016. But more needs to be… Читать далее »

How Bing uses AI to search what you see in your smartphone camera

Автор: | 23.06.2018

The Bing mobile application can now use visual technology to search the web using images, according to a Thursday Bing blog post. Intelligent visual search builds upon the Intelligent Search features Bing announced last December, which uses artificial intelligence (AI) to give you more comprehensive search results, according to the Bing Team. If you see… Читать далее »

BEIS and DfE not addressing Brexit impact on Stem skills, says PAC

Автор: | 23.06.2018

The Department for Business, Energy and Industrial Strategy (BEIS) and the Department for Education (DfE) have insufficient understanding of what specific science, technology, engineering and maths (Stem) skills the UK actually needs, or how Brexit will affect the task of ensuring their supply is maintained. That is according to a report by the Public Accounts… Читать далее »

These are the devices that can run Google’s AR measurement tool

Автор: | 23.06.2018

Google’s Measure app is now compatible with a large array of devices, giving more business users the opportunity to take advantage of its ability to use augmented reality (AR) to virtually measure physical objects. Measure originally only worked with Google’s now-defunct AR platform Project Tango. But with an update released this week, the app can… Читать далее »

How to protect your organization against 5 common browser security threats

Автор: | 22.06.2018

Regardless of your choice of web browser, there are both engineered and unintentional threats which can put you at risk when using it. I wrote this past April about five common browser security threats, and how to handle them. Unfortunately, there are well more than five threats which can target the web browser and it… Читать далее »

Vexata doubles capacity in NVMe flash storage VX family

Автор: | 22.06.2018

NVMe flash storage maker Vexata has doubled capacity in its VX family of high performance solid state arrays by use of 8TB NVMe flash drives. The move pushes useable capacity to 435TB  in a 6U blade system. Alongside that, NVMe-over-fabrics connectivity has been added, and an improvement in throughput is posted. Vexata markets a family… Читать далее »